2016 was truly an amazing year for Corgin and our clients! Towards the end of 2015, one of our key suppliers remarked, “I see you are aiming high in 2016.” Looking back, the voices of our clients throughout the year confirmed just how true that was.

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Service Second to None

Our customers consistently rated Corgin’s service as second to none, thanks to our commitment to the core value of “being great to deal with.”

Lee from New Earth shared, “Again, excellent service from lovely people,” and later affirmed, “All good service as usual from ordering to delivering.”

Meanwhile, a Support Assistant at Lincolnshire County Council enthused, “Wish everyone was this easy to deal with!”

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Rapid: Right, On Time

Clients loved how our service mirrored our core capability of Rapid: Right, on time.

Veolia Water vouched, “Nobody has been as quick as Corgin have been at getting the quotes back.”

A Tarmac Quarry Manager commented, “Good service and excellent proposal send-out time.”

The Managing Director of a Plymouth-based port operator said he was “happy with the contact that Giles made from the beginning, and everything ran very smoothly.”

A Technical Manager at Anglian Water praised our “very quick responses to questions. Much faster and more comprehensive than the alternative supplier.”

And Garic, the well-known plant and site equipment hire company, testified that the “service was excellent. Very helpful, efficient staff.”

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Rapid Delivery When It Matters

Clients also appreciated our fleet of hire equipment, ready for dispatch at any time, with rapid delivery guaranteed. From initial contact to delivery, it was often just 24 hours - or less.

A director of a Kent-based skip hire and waste company expressed her gratitude after a true-to-style Rapid delivery in response to an urgent dust suppression request: “Thank you for sorting this out so quickly.”

A Site Operator at Coleman & Co. said he was “very impressed with these DustLayers. Wish I had them a long time ago!” Photos of the units were even added to their internal ‘EasyApp’ system as recommended best practice.

“These machines have saved the day,” said a Site Manager at Alan’s Skip Hire. “I’m very happy with them.”

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Totex: Pays, Every Time

Our energy-efficient, low-maintenance equipment continued to delight clients, reflecting another core capability: Totex: Pays, every time. Totex is all about environmental solutions with the lowest cost of ownership - and it showed.

Heathrow Airport, to whom we supplied 35 Spiral Aerators, praised these “highly versatile, efficient, and reliable machines.” In seven years, there had been only three failures, all motor-related on older machines. The Water Services System Specialist noted, “The efficiency of the units has been extremely good,” allowing them to “maximise oxygen transfer.” They were “reliable,” “easy to work on,” and of “high build quality.”

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Unprecedented Installations

2016 also saw an unprecedented number of new installations, delivered efficiently and effectively.

A Site Operator at United Utilities plc gave glowing feedback: “Can’t thank you enough for the speed in which you got to site, along with the professionalism and care regarding safety that your engineers took when on site. Very impressed with the conduct of your engineers throughout the installation.”

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Applying Knowledge with Enthusiasm

Our core values include Focusing on Solutions, Being Great to Work With and Consistently Exceeding Expectations. We were there when clients needed us.

The Regional Manager of Dawnus Construction said: “They appear to have a wealth of knowledge in this field and are able to offer various services and technical advice at pre-construction/design stage and during construction for both permanent and temporary systems. They cover nationally. It would be well worth distributing their details to relevant people throughout the business for consideration in the future.”

A Site Supervisor at Lincolnshire County Council Waste Transfer Station added: “I have had dealings with your colleagues by way of telephone call and they are helpful, knowledgeable and professional.”

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The Power of ‘Thank You’

We believe saying ‘thank you’ is a powerful force. Each year, we express appreciation to our clients with world-class calendars and gifts - something that always sparks joy.

One client wrote: “May I also say a massive thank you for your calendar, especially because the first picture is of a waterfall in Wales, which just happens to be one of my all-time favourite places in the world! I shall be keeping the calendar on January for the whole year!”

Another shared: "As I was leaving yesterday to go to smelly [site name] I was presented with a Christmas gift. Thank you and everyone at Corgin for the present, really appreciated. Hope you don’t mind but I gave it to Dave the site manager as he has to put up with the smell all day and I kept him late on site yesterday taking odour samples. Trust everyone at Corgin has a happy Christmas and prosperous New Year."

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Aiming High - and Beyond

Corgin aimed high in 2016, and we certainly ended the year on a high note! But we didn’t stop there - we soared into 2017 with even bigger ambitions.