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Overview

Working, for You

CarePlan is one of our core capabilities, offering reliable asset maintenance for your peace of mind.

For as long as you are covered by an adequate level of CarePlan and use only Corgin specified consumables, your system or equipment is effectively under extended warranty.

Planned to a Tee

For your convenience, all service visits included in your CarePlan package will be scheduled with yourself well in advance. Before the service is due, you will receive a further call from our Customer Care department, checking that the provisional date is still acceptable and confirming engineer availability.

In the event of a callout, we will normally get a Corgin engineer to site within 24-48 hours, helping to minimise any downtime.

1st Class Service

CarePlan customers are 1st class customers, and we give them priority lane service in exchange for their loyalty. Regular customer satisfaction calls and exclusive offers come as standard. With CarePlan, you can rest assured that your environmental compliance is in safe hands.

Service with a smile!

Features & Benefits

Features

Benefits

System checks by a competent engineer

System is maintained in good working order

Pre-scheduled services

Arranged to suit you

Includes legionella test and report*

Helps meet statutory obligation

Maintains warranty on system*

No nasty surprises!

Proactive customer care calls

Ensures customer satisfaction

Includes emergency call-outs*

Engineer on site within 24-48 hours

Monthly or annual payment plan*

Makes budgeting easier

   

*If you are covered by an adequate level of CarePlan

 

Specification

Bronze

1 Intermediate Service

 

1 Full Service

 

1 Emergency Callout

 

2 Legionella Tests & Reports

 

Routine Replacement of Minor Spares/Service Items

 

Telephone Support

   

Silver

1 Intermediate Service

 

1 Full Service

 

2 Emergency Callouts

 

2 Legionella Tests & Reports

 

Routine Replacement of Minor Spares/Service Items

 

Telephone support

   

Gold

2 Full Services

 

2 Emergency Callouts

 

2 Legionella Rests & Reports

 

Replacement of all System Spares

 

Telephone Support

   

Platinum

4 Full Services

 

3 Emergency Callouts

 

2 Legionella Tests & Reports

 

Replacement of all System Spares

 

1 Downwind Olfactory Assessment and Report

 

Telephone support

   

Platinum Plus

6 Full Services

 

3 Emergency Callouts

 

2 Legionella Tests & Reports

 

Replacement of all System Spares

 

2 Downwind Olfactory Assessments and Reports

 

Telephone Support